The warnings set out above and the section "PROPER BEHAVIOR TO PARTICIPATE IN THE TOUR" form an integral part of the Terms & Conditions and are accepted by all participants upon payment of the deposit.

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​​IN-PERSON TOURS

• CANCELLATION AND NO-SHOW POLICY The deadline for cancellation is the same day of the week prior (Italian time); after this point, the deposit becomes non-refundable, and any outstanding balance will also be due as a penalty fee. If you joined a group with fewer than 7 total participants and that group cancels, you will have the option to pay the full rate for groups of up to 6 participants or receive a refund. If a group you joined cancels after the 7-day deadline, you will not be required to pay a higher rate. For these same reasons, "last-week" requests are inherently non-refundable, as they take place during the final week.
  The customer's illness or injury cannot be considered valid reasons for cancellation beyond this limit. 

• WAITING POLICY Single booking: A 30-minute wait is allowed (it will be counted in the timing though) after which, the cancellation terms will apply. Multiple bookings: The real-time location will be shared ONLY via Whatsapp with those arriving after the start time, but ANY MESSAGES OR CALLS WILL NOT BE ACCEPTED ONCE THE TOUR HAS STARTED.

• RAIN POLICY In case of short-light rain it is still possible to do the tour, so please make sure to bring along ponchos and umbrellas. In case of long-heavy rain the tour either will be cancelled with a refund of the entire deposit (before commissions) or rescheduled, when possible, according to both your and BIBLE TOURS ROME JW schedules.

• RESCHEDULING Anyone who accepts a rescheduling arrangement—regardless of who proposed it—acknowledges having considered all economic and logistical aspects and cannot claim a refund should they subsequently be unable to use the service.

• DISCLAIMER If for any reason it is unable to provide the booked service, BIBLE TOURS ROME JW undertakes to reschedule it compatibly with the commitments of both parties, otherwise it will refund the entire deposit net of commissions. BIBLE TOURS ROME JW will not compensate any sum beyond the amount of the deposit for any inconvenience caused by its non-performance (e.g. transportation or accommodation expenses). BIBLE TOURS ROME JW reserves the right to include other participants in its tours at its own discretion, without affecting the participation fee of those who have already booked (this might involve a personal courtesy or the inclusion of clients who had previously paid but were unable to attend a tour). BIBLE TOURS ROME JW is not responsible for any type of injury that may occur to customers -and minors in their care- during the performance of the services.

• TICKETS AND TRANSPORT The tours do not include any ticket, neither for attractions nor for transportation. The customer is responsible for informing themselves of any mobility disruptions in order to reach the meeting point on time. PLEASE NOTE: Some attractions may be temporarily unreachable due to traffic, events, road closures, maintenance, queues and similar. BIBLE TOURS ROME JW is not responsible for this occurrence and will do its best to replace the attraction in question.

• FOOD AND BEVERAGE Breaks and meals are not included. Any stop is included in the time count.

• TERMS OF USE Sharing or distributing material provided by BIBLE TOURS ROME JW via photos or screenshots is prohibited.​
   

By submitting the deposit, the person who completed the request form declares:​​​
- that they are of legal age;
- that they have read and fully understood this page;
- that they have shared it with ALL members of their group, thereby assuming the role of group leader for all intents and purposes;
​- that they are aware they are entering into a commercial agreement and, therefore, do not expect any special treatment based on their affiliation with the Jehovah’s Witnesses faith.

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